FAQs

What is Crescentt?

Crescentt is a company for women, by women, producing high-quality feel-good products, including Sleep & Loungewear, Shapewear and Cosmetics.

What is the mission of Crescentt?

Our mission is to promote self-care and feeling good, especially at home. During the Covid-19 pandemic, many people experienced mental health struggles being locked down and we want to make sure people can feel their best no matter where they are. This is why we promote products that are highly comfortable, elegant and practical, relating to self-care and relaxation, such as luxury bathrobes and bamboo pajamas.

What is your return policy?

Returns can be initiated within 45 days of receiving your order. We are working on offering free returns.

Please note: Damaged products are subject to examination and cannot be promised a full refund. Original tags and packaging should be in tact. The product should be brand new/unworn.

How long will shipping and handling take?

Please expect 5-12 days for orders within North America and 2-4 weeks for international orders to arrive at the destination address. Orders can arrive earlier than expected, and in worse cases later! We do not take responsibility for delivery carrier/customs delays but may be able to partially reimburse express shipping charges. We ship from within Canada so the time may be much shorter for North American customers vs. International customers. 

Do you have sales and discounts?